Linux Reseller Hosting one of the service suitable for companies who are into Web Designing Services, SEO Services, Web Development or any other related service looking to expand an additional benefit to there customers.
The very basic issue faced by many companies providing reseller hosting is about handling the support and providing timely reply to there customer. Because of one domain vertical at Online Trouble Shooters it is a 24 x 7 ease task to provide direct support to its reseller and there customers for many problem like Creating a MYSQL Database, Uploading Website Online, PHP Errors, Open Source Installation issue, Outlook Email Receiving and Sending Issues and similar other issues.
Do we provide support directly to clients of resellers?
We provide support only to reseller but also in case a reseller in not able to convince there customer . Our support Engineers are available to help end customer in conference to avoid any communication gap.
What is your downtime and Uptime?
Importance of a website and database we understand very well. So is it our job round the click to maintain uptime of at least 99.9% and provide quick resolution of problems faced.
My Website is showing suspended? What is the reason?
A Website in shared hosting can be suspended due to numerous reasons like over usage, malware infected. We do our best not to get any domain suspended. Still if your domains are suspended kindly open a ticket at our Support Panel.
What Scripts are offered under Softaculous?
In Softaculous we have 250+ Scripts . You can have complete look at scripts available by clicking here.
What PHP Version we offer?
We have latest PHP Versions , and we also offer versions as per users choice . Being having multiple servers it is easy for us to provide customize requirement as per your choice.
What are your Server configuration?
All our Servers are XEON 2.4 Ghz and above 4-30 Core CPU, upto 5 TB HDD, 32-255 GB RAM. Every Server is connected with secondary hard drive taking weekly and monthly backups . However backups are not part of service still we take the same to avoid disasters. It is important that customer should keep Backups or opt for Daily / Weekly Remote Backup Services to have a mirror of there websites.